Solved: DNS Error NW-31253-4
NW-31253-4 is an error code on the PS4, which can be observed when trying to use any network functionality on the console, for example, when entering the PlayStation Network.
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The message does indicate the “real” cause of the NW-31253-4 error — this is DNS. This problem with DNS could arise for entirely different reasons,
- For example, a failed router, Issues on the provider side, or a bug in the PS4 console software.
Restart your console
Some users on the network claim that they managed to resolve the error NW-31253-4 in this way. And you need not just to restart the console, but to perform, so to speak, a hard reset of the PS4 console.
Turn off your PS4 and Once it is completely disconnected, disconnect all wires from it. The provider cable, video cable, controller, and so on. Let the PS4 lie in this state for several minutes.
After waiting for a little, connect the power cable and other peripherals to the PS4. Having connected everything you need to the console, start it and check if the error NW-31253-4 has been fixed.
It may have disappeared, and now you can use all its network functions again.
Restart your router
Error NW-31253-4 on your screen, you first need to check the console and the Wi-Fi router if you use one to open access to the Internet on the PS4. If that restart your console does not work then the problem is not in the console, then let’s check if it is in your Wi-Fi router.
Unplug the power cable from it, wait for about ten to twenty seconds, and then reconnect the power to the router.
Try using the network features on your PS4 again to determine if the error NW-31253-4 has been fixed.
Change your address in the DNS server
Changing the address of the DNS server. If your console has problems with the DNS server specified in the settings, then you can try using a different one. Using another DNS server is very simple: change the addresses in the DNS settings on your console.
Users manage to get rid of the NW-31253-4 error on PS4 by switching to Google’s public DNS servers. However, you can also use the Internet service OpenDNS, which also provides all interested users with the opportunity to use their DNS servers.
Open your PS4 Settings
- Open the “Network” section;
- Next, select “Connect to the Internet.”
- Then select “Use LAN / WiFi cable.”
- Follow the steps: Special → Automatic → Do not specify → Manually.
You can use any DNS servers provided publicly, but we still recommend that you use Google’s DNS servers or OpenDNS, as they have the most favourable reviews from users.
Google DNS server addresses:
- Primary DNS: 188.8.131.52
- Additional DNS: 184.108.40.206
DNS server addresses from the Internet service OpenDNS
- Primary DNS: 220.127.116.11
- Additional DNS: 18.104.22.168
- Automatically → Do not use → Check Internet connection → Back → Find out the connection status.
On the status screen, you can see your chosen settings. Try again to use the network functionality of your PS4. You were probably able to get rid of the NW-31253-4 error on PS4 by putting another DNS on the console. That’s all you need to know to solve the problem in the form of error NW-31253-4 on PS4.